Terms & Conditions
By purchasing you agree to the following Terms & Conditions:
By purchasing you understand our Turnaround time which is posted at the top of each page of the website. Turnaround time is production time BEFORE your item ships out. Please factor in additional transit time for delivery depending on the shipping method you select at checkout.
Should you need it sooner than our current turnaround time, we do offer RUSH SERVICE. Failure to understand turnaround time is NOT a reason for cancellation as we immediately procure and begin designing your order.
RUSH SERVICE can be added to your cart here: https://stitchnola.com/search?q=rush
Due to the custom nature and print on demand nature of our business all orders are final. No refunds, cancellations, returns or exchanges are accepted unless a mistake was made on our end.
*All items are handmade, please keep in mind that no two items are identical, therefore there may be a slight difference in the actual item and the photo due to real and perceived colors, fabric positioning and /or thread colors, and ink colors on printed items. In the event a fabric/thread color etc is no longer available, we have the right to use a suitable replacement. Please make sure you are familiar with my shops policies before placing your order.
Pre-Orders are ordered specifically for you and refunds are not accepted.
No returns on seasonal items.
Thank you for understanding.